Uber, an online driving service, is currently hiring home-based email customer support agents from across the U.S. You will be providing remote email support via the company’s support platform. You will be troubleshooting issues, problem solving, building loyalty among users, and escalating issues as necessary.
Requirements (from work-at-home job listing):
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Solid writing skills
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Passion for helping others and creating customer support experiences that wow users
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Ability to troubleshoot problems to find speedy resolutions
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Skilled at handling multiple issues at once to efficiently solve a large number of inquiries
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Experience working independently in a minimally structured environment
Schedules total 40 hours per week and are on a fixed schedule. Some weekend and weekly evening shifts are required.
You must have a home computer and high-speed, reliable Internet access. A college degree, experience with ZenDesk, and experience working from home are all a plus, but not required.
If interested in this home-based opportunity, please see the original employment listing. Good luck!
