*This post may contain affiliate links. I only share opportunities that I truly believe will benefit my readers. Disclosure.
HomeAdvisor is seeking work-at-home brand ambassadors to provide excellent customer service via the phone. You will assess customer needs, schedule appointments, refer customers to pre-screened home improvement contractors in their area, and more.
Requirements (from job listing):
- High-school diploma or equivalent required. Some college preferred.
- 1+ years related customer service experience required.
- Prior sales experience required.
- Knowledge of basic home repair services is required.
- Able to thrive in a performance-based environment and motivated by sales goals and incentives.
- Excellent verbal and written communication skills.
- Strong computer and internet skills. Able to learn quickly in a technical environment.
- Working knowledge of Microsoft Office programs.
- Able to type at least 35 words per minute.
- Able to use effective and probing questioning and listening techniques to identify customer needs.
- Polite, friendly and knowledgeable phone demeanor.
- Highly adaptable, self-motivated and self-disciplined.
- Able to learn and work independently as well as in a team environment.
- Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence.
- Able to work weekend and holiday hours.
- Able to successfully pass a credit, criminal and employment reference security check.
- Able to provide a work at home environment that is ergonomically sound, conducive to taking customer calls, quiet and free from distraction;
- Able to supply a computer, internet, and telephone and service that meets the current minimum requirements.
The training pay rate is federal or state minimum wage, whichever is higher. Total compensation averages $8.50 to $12.00 per hour with bonuses. If interested in learning more about this telecommute opportunity, please see the job listing at VIPDesk. Good luck!
