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HotelTonight is hiring work at home customer service agents in the following U.S. states: Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, South Carolina, Georgia, Oklahoma, Missouri, Michigan, Texas, California, Oregon, Washington, and Hawaii.
Desired Skills (from work-at-home job listing):
- Attention to detail – follow fraud documentation protocol and searches with consistency and finesse
- Solid judgment and a strong moral compass
- At least 1 year experience with asset protection/fraud detection (but would consider training the right person)
- Excellent problem solving, critical thinking, and customer service skills
- A calm and empathetic nature – you are able to adapt to any situation by personalizing responses and educating our community while remaining guest-centric and level-headed in tough situations.
- Ability to multitask and provide continuous feedback on ways to improve overall team efficiency
- Ability to make judgment calls on the fly based on your fraud detection skills and available data
- Strong interpersonal, communication (oral and written), and presentation skills with ability to deal with business and technology
- Strong organizational skills and ability to multitask in a dynamic environment where priorities change quickly
The company offers generous health, dental, and vision insurance, as well as a 401K and quarterly travel stipend.
If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck!
