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HP is hiring work-at-home customer service agents from across the U.S. You must have your high school diploma or its equivalent, and you must have at least six months of customer support experience. Additionally, you must be 18 years old and able to pass a background check.
Other Requirements (from job listing):
- Ability to successfully complete classroom training program.
- Ability to meet program standards for quality, productivity, attendance, and schedule adherence.
- Ability to simultaneously use telephone while navigating computer systems.
- Ability to follow procedural guidelines to resolve basic customer inquiries.
- Ability to probe customer inquiries in order to understand customer needs and offer the best solution when there may be several potential options.
- Operating knowledge of PC, Windows based environment. Basic computer skills to include use of a mouse, navigating between screens, and keyboard manipulation.
- Must be available to work assigned shift. Hours of operation are from 6:00 a.m. – 10:00 p.m., including weekends and holidays.
- Must be available to work overtime as needed by the business.
The employee must provide a dedicated land line phone, headset, and Internet service. These are part-time positions. If interested in learning more about this work-from-home position, please see the job listing. Good luck!
