Liaison Healthcare Hiring Work at Home Customer Service

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Liaison Healthcare is seeking work-at-home customer service specialists for West Coast hours (8:00 a.m. to 5:00 p.m. PST). You must have superior customer support abilities, good verbal and written communication skills, and be a multitasking team player.

Requirements (from employment listing):

  • Proven successes managing high volume tasks balancing priority/severity and customer expectations.
  • Customer support experience, providing high quality, personalized approach to customer services.
  • BA, BS or equivalent desired.
  • 2 or more years’ experience using Centricity EMR or other EMR, with a solid understanding of physician and staff workflow.
  • Working knowledge of HL7 and Interface implementations.
  • Well grounded in computer, network, and internet technologies.
  • Excellent verbal and written communication skills. Ability to communicate complex issues in a clear concise manner. Able to write customer-facing documentation.
  • Ability to work from home; you must be extremely disciplined and able to work well remotely.
  • Must be able to work West Coast hours, between 8:00 am and 5:00 pm PST.
  • Must be legally authorized to work in the U.S. without work sponsorship

Experience with Excel macros, basic scripting, electronic health records and/or HIE experience is a plus.  If interested in learning more about this telecommute opportunity, please see the company’s jobs page. Good luck!