Liaison Healthcare is seeking work-at-home customer service specialists for West Coast hours (8:00 a.m. to 5:00 p.m. PST). You must have superior customer support abilities, good verbal and written communication skills, and be a multitasking team player.
Requirements (from employment listing):
- Proven successes managing high volume tasks balancing priority/severity and customer expectations.
- Customer support experience, providing high quality, personalized approach to customer services.
- BA, BS or equivalent desired.
- 2 or more years’ experience using Centricity EMR or other EMR, with a solid understanding of physician and staff workflow.
- Working knowledge of HL7 and Interface implementations.
- Well grounded in computer, network, and internet technologies.
- Excellent verbal and written communication skills. Ability to communicate complex issues in a clear concise manner. Able to write customer-facing documentation.
- Ability to work from home; you must be extremely disciplined and able to work well remotely.
- Must be able to work West Coast hours, between 8:00 am and 5:00 pm PST.
- Must be legally authorized to work in the U.S. without work sponsorship
Experience with Excel macros, basic scripting, electronic health records and/or HIE experience is a plus. If interested in learning more about this telecommute opportunity, please see the company’s jobs page. Good luck!