Manpower is hiring work at home customer service agents for a Fortune 500 client. These are temp to hire positions. Training starts between now and March 2015. You must live in one of the following U.S. states: IOWA, NEBRASKA OKLAHOMA, FLORIDA, INDIANA, KANSAS, NEW MEXICO, TENNESSEE, OR SOUTH DAKOTA.
Various shifts are available. Pay is $9.25 per hour.
Responsibilities (work-at-home job listing):
- Provide customer support to clients via phone, email, or web channels
- Learn and become knowledgeable of client’s products or services
- Accurately log all interactions via established business process and tools
- Provide prompt, reliable, and accurate information to customers while adjusting to the pace of the caller
- Demonstrate ability to identify solutions based on established processes and procedures
- Demonstrate effective soft skills, active listening, and ability to empathize with the customer’s situation
- Act with sensitivity in all customer interactions
- Effectively manage length of calls/handle time
- Display effective time management skills
- Promote teamwork and contact center success
If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck!