Neiman Marcus Hiring Work at Home Customer Service

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Neiman Marcus is seeking work at home customer service agents in Texas. In this position, you will be assisting customers via phone, email, and chat.

There are two different positions available:

  • Full-time or Part-time Customer Service Representatives – Phone only
  • Full-time or Part-time Customer Service Representatives with Phone, Email, and Chat

Requirements (from work-at-home job listing):

  • At least 6 months of customer service experience working with customers over the phone or in person.
  • Able to navigate a computer in a PC-based Windows software environment and willing to use your own (or purchase) desktop or laptop computer, land line phone, and compatible headset
  • Reside in the state of Texas and have a dedicated home office space for working that includes a land line telephone connection and analog phone and high-speed Internet that can be attached to a desktop or laptop (your own computer) without WiFi (for security reasons)
  • Friendly and clear-speaking phone voice and (depending on job type) professional business writing skills for communicating with customers via email and online chat
  • Able to work a flexible full-time or part-time schedule that includes weekends and holidays
  • Able to physically come into one of our Neiman Marcus direct facilities in: Dallas/Fort Worth, San Antonio, Austin, Houston, or Longview to complete the hiring process
  • Willing to submit to equipment and Internet access check,  background, credit, and drug check, and complete employment application within Neiman Marcus’ career site as conditions of employment
  • High school diploma or GED

Compensation starts at $11 per hour.  Bonuses are available based on performance. You will also receive an automatic pay increase after passing the company’s in-house training.

The company offers a generous benefits package, which includes health, dental, flex spending accounts, life insurance, a 30% employee discount, gym membership, 401K, and more.

If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck!