Paperless Post is seeking work at home customer support associates in New York. You must be able to train onsite for two weeks in the company’s New York office prior to beginning work from home. The company may also consider applicants from California.
From the company:
“Paperless Post is seeking a compassionate customer support associate that will help our users have the best experience possible on our platform on a daily basis. Because we never read answers out of a manual, you’ll spend your days providing the kind of personalized responses that make customers feel like they’re talking to a real live human being—because, well, they are!”
Requirements (from work-at-home job listing):
- 2+ years experience in customer support with a track record of both working independently and collaborating with a team.
- A reliable Internet connection and a quiet environment to work in New York (California residents will also be considered).
- Ability to thrive in fast-paced, high-volume environment. We get a lot of inquires and we work through them quickly; our reps are energized, not discouraged, by the pace.
- Fantastic written and verbal communication skills and superb interpersonal skills.
- Experience working with a team to analyze issues, learn from them, and create short-term solutions and long-term improvements.
- An endless curiosity for our site and product and users.
- Experience with Adobe Photoshop a big plus.
- Familiarity with online platforms a plus.
- Fluency in multiple languages a plus.
These are full-time work at home positions of 40 hours per week. Shifts are 6 to 8 hours. You will be expected to work some holidays and weekend hours.
The company operates 24/7, so those who can work odd hours are definitely encouraged to apply.
If interested in this home-based opportunity, please visit the original work at home employment listing. Good luck!
