PetPoint is hiring work from home customer service agents throughout the U.S. These jobs are available anywhere in the U.S. with an Internet connection.
You will be responsible for providing technical customer support to PetPoint clients via email, phone, fax, IM, etc., as well as providing B2B technical support for Petango.com.
This position can be performed remotely from anywhere in the U.S.
Requirements (from home-based employment listing):
- Minimum of High School Diploma or equivalent.
- Demonstrated ability to troubleshoot application and general PC/browser issues.
- Excellent customer service skills in a demanding, deadline-driven environment.
- Strong organizational skills with high attention to detail.
- Strong analytical and problem resolution abilities with the ability to think clearly under pressure.
- Excellent communication and interpersonal skills.
- Ability to travel as-needed (typically up to 25%).
Required Experience (from employment listing):
- Creating online help & training documentation.
- Developing & delivering training curriculum via web-based tools (GoToMeeting/WebEx).
- Providing internal networking, pc, and software support.
- 1-2 years previous experience working in or volunteering for an animal shelter / rescue or working in a veterinary clinic.
- 1-2 years previous experience providing technical / customer support for a software application.
These are full-time positions. If interested in this work from home position, please see the original job listing. Good luck!
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