School Specialty is seeking home-based customer care advocates in the Greenville, Wisconsin area to provide excellent customer service to its customers. These are full-time positions.
You will be communicating with customers via phone, fax, Internet, and/or mail regarding orders, returns, shipments, products, and services, while resolving issues and developing your client, product, and vendor knowledge and expertise.
Requirements (from work-at-home job listing):
•Minimum three years customer service related work experience
•Minimum one year data entry and keyboarding experience
Knowledge/Skills required
•Ability to perform business math calculations including profit margins
•Proficient in all Microsoft Office products
•Take inbound phone calls from customers with inquiries/issues, experience desired
•Excellent written, verbal and interpersonal communication skills.
•Problem-solving skills and ability to resolve discrepancies.
•Strong organization skills and the ability to manage multiple tasks.
You will be eligible to work from your home office after proficiency is demonstrated.
If interested in this home-based opportunity, please see the employment listing. Good luck!
