Online photo gift store Collage.com is hiring seasonal work at home customer service for the holidays in the following U.S. states: Michigan and Missouri. Compensation for these home-based positions is $15 per hour!
The company will be converting some seasonal work at home customer service workers to full-time permanent status after the holidays, based upon performance and the needs of the business.
From the company:
“Collage.com’s customer satisfaction team is at the heart of what we do. Through our company’s Just Right 100% Satisfaction Guarantee, we’re committed to always making sure our customers are happy. The team troubleshoots customer questions about our website, helps customers design products on our site, and assists with recently placed orders. “
In this work at home role, you will be providing excellent customer support via phone and email support.
Requirements (from work-at-home job listing):
- Strong verbal and written communications skills
- Ability to master several moderately complex new software systems quickly
- Strong typing, phone, and computer navigation skills.
- Ability to navigate the internet, multiple browsers, email, and instant messenger/chat tools.
- Demonstrated attention to detail and organizational skills
- Ability to work independently
- Fluent spoken and written English
- Reliable, fast broadband Internet access and a computer with at least 4GB of RAM
- Android or iOS smartphone
- Consistent Attendance – The holiday season is a crucial gift giving time for our customers, and they need our help! You’ll need to provide a schedule you can commit to.
Important Qualities (from listing):
- Must be friendly: If you’re not excited about helping people or interacting with customers all day by phone or email, this job definitely isn’t a good fit for you.
- Must be patient and empathetic: Sometimes, our customers have bad days or have a difficult time with technology. The right person for this job stays calm, patient, and empathetic during stressful situations.
- Must be able to think on your feet: Customers can have technical issues that may be difficult to recreate. We need to go above and beyond to make a customer happy. Nobody likes talking to customer service people who just read a script, so we don’t have them. This job is for someone who can think on their feet and is comfortable doing so.
Work at home customer service agents will be provided full training and ongoing support.
This seasonal role will take place from 10/22 and 12/23. Hours after training are 40 per week (overtime may be available during peak weeks).
Shifts will take place between the hours of 10 am-10 pm EST, 7 days per week.
From the company:
“We love what we do. Our customers do, too. Some of the stories we receive from customers are truly touching, whether it’s a customer delighting a friend with a one-of-a-kind birthday gift or a family member comforted in hospice by one of our custom fleece photo blankets. We make a difference in people’s lives and we have fun doing it, too. If this sounds up your alley – we want you!”
If interested in this home-based opportunity, please see the original work at home employment listing. Good luck!
Looking for other ways to make extra cash? See my post – The 50 Best Money-Making and Extra Cash Opportunities!
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