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StarTek is seeking work-at-home customer service in the Cincinnati OH area. You must live within a 50-mile radius of Downtown Cincinnati, as training will take place onsite. You will be responding to customer inquiries via telephone, mail, fax, and/or email. At least one year of customer support experience is required.
Requirements (from job listing):
- Technical Support and/or Help desk
- Analytical capabilities to review customer records and determine needs based solutions
- High School Graduate or GED required.
- Associates’ degree (AA) from a two-year college or university or equivalent combination of education and experience preferred but not mandatory
- 6 months experience in technical support/customer care/back office/accounting/sales preferred
- 18 years of age or older
- Proof of eligibility to work in the United States for any employer for any length of time
- Reliable with a good work ethic
- Self-starter and disciplined; not easily distracted while working at home
- Friendly, outgoing and likes working with people
- Ability to multitask (Talking to clients while toggling between multiple browser screens), handling multiple chats at once
- Tech and internet savvy
- Ability to work unsupervised
- Flexible availability to meet client demands and work a variety of shifts that MAY include days, evenings, nights, weekends and holidays
- Minimum of 1 year previous technical support/customer service experience.
If interested in learning more about this telecommute position and equipment requirements, please see the job listing (Scroll down to see job listing). Good luck!
