Sykes hires work at home customer service agents in the U.S. Training is paid, and schedules are consistent. Opportunities for advancement exist for excellent performers.
Currently, the company is hiring home-based healthcare customer service agents. The company offers its work at home agents vision, dental, and health benefits, as well as a 401K and life insurance.
From the company:
“As a Healthcare Customer Service Agent for SYKES, you will provide support to customers right from the safety, comfort, and convenience of your own home. Agents supporting SYKES healthcare clients are empathetic, helpful, and resourceful, and typically have some healthcare industry or related experience.”
Qualifications (from work-at-home job listing):
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An excellent written and verbal communicator who likes to solve problems and connect with people via phone
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Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
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Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)
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Multitasking ability – able to input data or research information while on the phone with the caller, able to talk and type a must
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History of on-time attendance at previous job
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High School Diploma or GED (minimum)
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Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we’ll provide the rest!)
Desired qualifications, skills and experience (but not required):
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Customer service background
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Experience with financial services, healthcare, technology companies, or something similar
These work at home customer service jobs are employee positions (not independent contractor).
Payment is twice a month by direct deposit. Starting pay is $11 to $14 per hour.
A computer will be provided. You must provide a monitor and headset.
From the company:
“Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work.”
If interested in this work at home opportunity, please see the remote employment listing (Scroll down to find out if Sykes is hiring currently in your state). Good luck!
This job not right for you? Consider Training Online for a Work at Home Career!
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