VIPDesk and Chanel are seeking seasonal work at home customer service agents in the following U.S. states: AZ, CO, FL, GA, IL, IN, NC, NJ, NM, NV, OH, TN, TX, UT, VA, and WI.
As a work at home Chanel Elite Brand Ambassador, you will be responsible for providing excellent customer support to Chanel customers via phone, email, chat, SMS, and social media.
From the company:
“The Seasonal Elite Brand Ambassador assists customers with general customer service assistance and escalated issues across the following lines of business: Fashion, Boutiques, Watches, and Fine Jewelry. The Seasonal Elite Brand Ambassador utilizes a variety of resources and information to assist customers in a courteous and professional manner that supports and reinforces Chanel’s brand standards and goal of providing world class customer service.”
Requirements (from the work-at-home job listing):
- Currently reside in AZ, CO, FL, GA, IL, IN, NC, NJ, NM, NV, OH, TN, TX, UT, VA, or WI
- Must have a home office environment, wired internet connection, headset, and a computer system that meets VIPDesk Connect policies and maintenance requirements
- Able to work weekends
- Experience and proven success in customer service
- Excellent verbal and written communication
- Savvy and experienced with technology
- Flexible, adaptable, and willing to take on new challenges
- Experience with luxury brands and serving affluent customers
- Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency, and commitment to excellence
- Genuine passion for fashion, fragrance, cosmetics, and luxury goods
- High school diploma or equivalent; college degree preferred
- Able to successfully pass a credit, criminal, and employment reference security check
Preferred Qualifications:
- Previous in-store fashion retail experience, ideally in luxury retail
- Working knowledge of Microsoft Office Suite
- Able to type at least 35 wpm with proper spelling and grammar
- Able to use effective and probing questioning and listening techniques to identify customer needs
- Able to learn and work independently and exhibit ownership as well as in a team environment
Training classes for these work at home customer service positions will take place remotely via webcam.
All home-based agents must have a quiet, distraction-free home work space.
Training is paid. Pay is competitive.
If interested in learning more about this remote opportunity, please see the work at home job listing. Good luck!
This work at home job not right for you? Consider training online from home for a work at home position!
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