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Apple is hiring work at home chat customer service agents in the United States to help customers with technical issues and provide awesome customer care!
Shifts:
- Daytime Shift: 4:30 AM CST to 11:30 PM CST
- Mid-Day: 1:00 PM CST to 4:30 AM CST
- Graveyard: 7:00 PM CST to 11:00 AM CST
You must be disciplined, self-motivated, and able to work from home independently.
AppleCare Qualifications (from work-at-home job listing):
- Able to work within one or more of the defined shifts
- Minimum 2 years professional troubleshooting expertise or proven technical ability
- Experience interacting with customers in some capacity (either via phone, chat, in person, etc.)
- A passion for service focused on the customer
- Flexible to different communication styles and modifies approach according to the needs of others
- iOS, Smartphone, Tablets, PC or Mac experience
- Ability to manage multiple applications running at the same time
- Enjoys troubleshooting technology
- Discipline to work remotely from home while following a set schedule
- Availability to attend approximately five to six weeks of required online training on a fixed schedule that may include weekends
- Successful completion of a pre-employment assessment and criminal background check
- Successful completion of initial training
- Ability to meet minimum typing speed of 40 WPM while talking with customers
- At Home Qualifications
- A quiet workspace, ergonomic chair, and desk
- High-speed Internet service
The right candidates for these remote positions will be problem solvers, capable of multitasking while providing excellent customer support.
If interested in this work at home chat customer service position, please see the original work at home employment listing. Good luck!
