The Hartford is again hiring work at home customer service reps in the U.S., with a strong preference for the following states: Arizona, Texas, Indiana, Illinois, Florida, South Carolina, Connecticut, New York and Georgia. This position is 100% remote.
Please note the following paid training schedule:
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Start date is July 12th, 2021
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Training Hours are Mon-Fri, 10:30 AM to 7:00 PM EST for the first 6 weeks of employment.
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After training, shifts offered will be Mon-Fri, 10:30 AM- 7:00 P.M EST, year round.
From the company:
“This is an entry level position in our dynamic claims contact center and provides excellent career pathways into our claims organization. With a detailed road map for learning opportunities and managers who are trained to coach and guide toward career development, you will be equipped with the right tools to build a long-lasting and evolving professional career.”
Requirements (from the work-at-home job listing):
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A demonstrated background in customer service, insurance, retail, restaurant or a related field
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Excellent communication skills with strong ability to empathize with customers
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Strong attention to detail
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Experience working in a Windows-based computer environment
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The ability to work in a collaborative environment
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Problem solving and critical thinking skills and have a strong attention to detail
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You use excellent verbal and written communication skills (bilingual – Spanish/English is a plus) to develop and enhance strong impactful customer relationships
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High School Diploma or equivalent required, bachelor’s degree a plus
Job Responsibilities (from listing):
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Be the first point of contact to our policyholder’s, explaining the claims process, initiating damage appraisal and organizing car rental where appropriate
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Initiate claims according to claims best practices, as assigned and provide exceptional customer service
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Utilize multiple computer applications to accurately document claim information
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Take ownership to ensure that we go above and beyond to service each caller’s needs, utilizing every touch point as an opportunity to build value and The Hartford brand
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Be provided with 6 weeks of paid training as well as ongoing coaching and development to ensure your success
You will be required to successfully complete a multi-week training course (paid) and obtain a passing score on the final assessment.
The company provides its employees medical, dental, life, disability, and more!
If interested in learning more about this telecommute opportunity, please see the work at home employment listing (scroll down). Good luck!
This is a great time to train online for a work at home career!
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