1st Class Assist is seeking work-at-home phone agents in nine different locations throughout the U.S., specifically New York, Texas, Tennessee, Florida, North Carolina, Michigan, Maryland, Virginia, and Georgia. You will be making inbound and outbound calls, providing customer service, selling, appointment setting, taking messages, and responding to customer issues via chat and email.
Both part and full-time opportunities are available. Please only apply if you have worked in a customer support call center environment.
- Must have customer service experience, telemarketing and other customer relationship experience
- Sales experience is a plus!
- Must be able to adjust to an ever changing environment
- Must be able to switch gears from inbound to outbound with very short notice
- Must have a computer with Vista on newer system (preferably Windows 7)
- Must have a headset for answering calls
- Must have computer skills and be able to use several programs at once (up to 8 at times or more)
- Excellent writing and communication skills
- Fluent in Spanish is a plus!
- CRM, spreadsheet, and MS Office experience a plus!
You will be trained to use the company’s specific programs. If interested in learning more about this home-based opportunity, please see the original job listing. (Note: the listing will be targeted to Georgia. However, if you live in one of the states listed above, you can also apply). Good luck!
