Enterprise is hiring work at home customer service agents in many U.S. states. Pay starts at $12.85 per hour, with bonus potential of an additional $2.00 per hour for excellent performance!
You must be willing to work some weekends. Work at home schedules are fixed and do not change from week to week.
From the company:
“Our Customer Service Representatives answer general questions, research reservations and billing, troubleshoot and resolve a variety of customer concerns, and address complaints, all while providing the highest level of service for which we’re known and our customers expect! “
Requirements (from work-at-home job listing):
- Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations
- Experience in a performance-based or metric-driven environment
- Call center experience preferred
- Experience handling help desk or escalated situations requiring problem resolution preferred
- Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
- Permanent residence with a defined working space that is clean and quiet
- Ability to participate and complete mandatory training for 6 weeks, M-F, 9-5:30pm CST
- Ability to complete I-9 work authorization paperwork in person
- Must be willing to work a full-time schedule (40 hours/week), with start times between 11am-1pm (Central Time Zone), including both weekends days (Saturday & Sunday)
- Must be willing to accept a starting pay of $12.85/hour
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be at least 18 years old
Additional Requirements (from listing):
- Exceptional communication both verbal and written; a good telephone voice, proper English usage, and the ability to “project” oneself over the phone are necessary
- Must be dependable and comfortable working independently as well as part of a team where expertise is shared and feedback is welcomed
- Advanced personal computing and keyboard skills
- Ability to rely on provided resources and quickly research responses
- Strong time management, organizational and problem-solving skills
- Strong computer navigation skills and ability to toggle between different computer screens and programs
- Ability to apply experience-based knowledge and leadership skills toward organizational goals
- Strong sense of initiative and ability to stay optimistic while working with difficult customers
Additionally, work at home employees must meet all technical requirements.
To find out if Enterprise is hiring home-based agents in your state, visit the work at home employment page. Good luck!
Prepare for your work at home job interview! Read my earlier post – Interviewing for a Customer Service Position? Be Prepared!
Check out the Top 100 Companies with Work at Home Jobs!
