ThinOPTICS is hiring work at home customer service agents. It appears these work at home positions are available nationwide.
Training is paid. All work at home employees must have a quiet home office.
Home-based agents will be assisting customers via email and phone, while answering questions and providing information about the company’s products.
From the company:
“Customer Care Team Members are responsible for paying attention to the smallest of details, understanding the needs of our customers and building lasting and measurable relationships with customers with each correspondence either by phone or email. Educating customers about our products, the how and why of each, and creating a consultative environment with each and every interaction.”
Requirements (from work-at-home job listing):
- Customer service experience
- Telesales experience
- Using customer service software (preferred, not mandatory)
- Excellent communication skills – written and verbal
- A skilled listener, able to identify concerns and desires of customers.
- Ability to create a consultative environment
- Demonstrated sales aptitude
- Understanding of computer systems, with the ability to troubleshoot technical issues with minimal assistance.
- Experienced with:
- Skype
- Google Docs
- Microsoft programs
- A people person, self-motivated, and team player
- Attention to detail
- Ability to easily navigate multiple browsers with multiple tabs open
- Adaptability to constant change
These are full-time, contract work at home positions.
If interested in this telecommute position, please see the work at home employment listing. Good luck!
