Hasbro and Wizards of the Coast are hiring work-at-home customer service agents to respond to inquiries from clients and provide assistance on supported products. You must have excellent customer service skills, and you must maintain your knowledge of current products while employed in this telecommute position. Experience with WotC is a plus.
Qualifications (from employment listing):
- High School diploma or equivalent.
- Three to six months related experience and/or training or equivalent combination of education and experience.
- 1-3 years customer service with direct customer interaction, general knowledge of PC applications and software, hardware and system configuration knowledge, strong problem diagnosing, and problem solving skills.
- Knowledge of WotC core brands is a bonus.
You must be an organized multitasker, with excellent communication and mathematical abilities. You must also have superior reasoning and problem solving skills.
Computer Skills Necessary (from job listing):
- Internet Explorer/Firefox
- E-mail Microsoft Outlook and/or Express
- Others may be indicated for specific customer support
- Ability to apply skills enabling the application of new or proprietary software with training
- Ability to type 45 WPM error free
If interested in learning more about this home-based opportunity and equipment requirements, please see the original job listing on the Hasbro careers page. Good luck!
