ScheduleOnce is seeking a work at home customer success manager in the U.S. All ScheduleOnce employees work remotely from home. This is a full-time salaried position with benefits (health, dental, 401K, paid time off).
In this work at home role, you will be providing customer service via phone and email, offering support on a wide range of issues.
From the company:
“We are looking for a highly analytical individual with a demonstrated interest in technology to join our growing Customer Success team. An ideal candidate should be a fast learner, an independent thinker, and one that complies with standards and maintains the highest levels of transparency.”
Requirements (from work-at-home job listing):
- 0-3 years of Customer Success/Support experience (SaaS experience preferred)
- Analytical mindset with ability to quickly recognize patterns
- Able to master new software and systems effortlessly and quickly
- Superb writing and communication skills: accurate, focused, and detailed
- Excellent at multitasking and highly productive
- Strong interpersonal skills
You must be able to work one of the following full-time work at home shifts:
- 10AM-6PM US EST
- 12PM-8PM US EST
- 2PM-10PM US EST
Schedules are Monday through Friday (no weekends). The company hires from all U.S. time zones.
If interested in learning more about this home-based position, please see the work at home employment listing. Good luck!
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