Conduent is hiring work at home customer support in the U.S., specifically AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, and WY. These technical customer service advisor positions are full-time (40 hour-per-week) positions.
Compensation for this work at home customer support position is $16.00 an hour.
From the company:
“As a Technical Support Advisor, you will be supporting our client’s customers as a first point of contact and resolving their technical issues. We will rely on you to actively listen to our clients’ customers, use your technical experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their technical issues, but also provide them with exceptional service. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting.”
Requirements (from work-at-home job listing):
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Be at least 18 years or older
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Have a High School Diploma, or equivalent
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Be able to successfully pass a criminal background check
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Have at least six months of customer service experience
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Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms <175 (no Wi-Fi or satellite internet, you must have ethernet connections)
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Preferably, have previous Contact Center and/or work from home experience
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Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred
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Have a workspace that can only be accessed by you during your work hours
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Be able to work independently with discipline and motivation to succeed in a virtual environment
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Have excellent English written and verbal communication skills
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Be courteous and friendly with a high degree of professionalism
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Thrive in a fast-paced work environment
The company offers medical, dental, and vision benefits with flexible options, including FSA, HSA, and 401K.
The company also offers ongoing programs to advance your career.
If interested in learning more about this work at home customer support position, please see the original home-based employment listing. Good luck!
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