Everise is hiring work at home customer support associates in the U.S. These are full-time, home-based positions.
Your main job responsibility in this work at home customer support role will be to assist customers with Medicare Advantage and Medicare Part D Prescription drug plans including but not limited to inquiries regarding cost, billing, drug coverage, deductible and co-pays.
From the company:
“Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.”
Requirements (from work-at-home job listing):
• 1+ years of experience in customer service required ideally, in the health care industry. Degree or appropriate education may be substituted for experience
• Stable work History
• Professional appearance
• Strong detail orientation and excellent communication/listening skills
• Ability to pass all skill assessments including demonstrated experience with Microsoft applications
• Ability to pass background checks and drug screening
• Bilingual (Spanish/English) skills a plus
• Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
• Strong decision making and analytical abilities
• Schedule flexibility including weekends, evenings, holidays and occasional overtime when needed
• Highly developed sense of integrity and commitment to customer satisfaction
• Meet all attendance and dependability requirements
• Ability to deliver clear and honest feedback in a professional manner
• Be a Team player
If interested in learning more about this work at home customer support opportunity, please see the original home-based job listing.
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