ModCloth is seeking work-at-home third shift customer support agents. After in-house training, you will work mainly for your own home (12:00 a.m. to 8:00 a.m.). You will be required to report to the office a minimum of once a week.
You will be taking product orders by telephone, resolving payment issues, tracking and researching issues, building a rapport with customers, and assisting other team members as needed.
You must have superior written and oral communication skills, have a thirst for learning, and be able to learn new software and processes swiftly. You must also be a positive, detail-oriented, organized multitasker ready for a lot of on-the-job training.
Finally, you must be available to work weekends as needed, and you must live in the Pittsburgh, PA area. A quiet home office is a must.
This position includes an excellent benefits package, including health, dental, vision, life insurance, and 401K. If interested in learning more about this telecommute opportunity, please see the careers page at ModCloth. Good luck!
