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Nordstrom is hiring work at home customer support agents in the following U.S states: Washington, Georgia, Missouri, Pennsylvania, Nevada, Oregon, Colorado, Texas, Illinois, and Florida.
Qualifications (from work-at-home job listing):
- 6 months experience within a retail environment preferred
- Excellent telephone and written communication skills required
- Must be able to score successfully on two skills assessments
- Successfully complete required online training class
- Ability to work a set schedule, with required overtime as business needs
- Flexibility during peak hours and severe weather
- Able to work in a fast pace environment and demonstrate a high sense of urgency
- Demonstrate conflict management skills and maintain a professional composure
- Understanding of computer systems, with the ability to troubleshoot technical issues with minimal assistance
- Must be able to provide computer hardware required for position
The company offers a generous benefits package to its home-based employees, which includes health, vision, and dental insurance; a merchandise discount; an employer-matched 401K; profit-sharing; and more!
You will be asked to submit an up-to-date resume.
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If interested in this telecommute customer service opportunity, please see the work at home employment listing. Good luck!
