Sutherland Global Services continues to hire work at home inbound technical support agents in the following states: New York, New Jersey, Connecticut, and Pennsylvania. New training classes for these work-at-home positions begin this month – January 2016!
From the company:
” If you are confident in your skills, and are interested in advancing your career and gaining valuable experience from home, this is the opportunity for you!”
Qualifications (from home-based employment listing):
- 60 college credits/hours OR a certificate from a tech school OR 2 years of military service
- Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
- Direct client contact technical support (customer service) experience
- Excellent verbal and written communication skills
- Strong problem-diagnosis and problem solving skills
- Multi-tasking skills, showcased through the use of several applications
- Experience working with CRM applications (preferred)
These positions are 100% work at home.
Minimum Office Requirements (from listing):
- HEADSET
- o USB
- o Dual ear (designed to minimize audio interference from outside sources)
- o Noise cancelling microphone
- INTERNET
- o Minimum Internet speeds of 1 Mbps upload and 15 Mbps download
If interested in this telecommute opportunity, please visit the original work at home job listing. Good luck!