AAA Northeast is hiring work at home overnight customer support agents in the following U.S. states: RI, MA, CT, NY & NJ. The schedule for this home-based position is Tuesday-Saturday 11:30 pm-8:00 am.
Schedule may also include one or both weekend days.
From the company:
“AAA Northeast is building a remote customer service team enabling experienced customer service representatives career opportunities to work to live, vs live to work. Empowered by a variety of schedules, our customer service representatives have the freedom and autonomy to work around the competing priorities in their lives and build a career while providing first class customer service to our members.”
Requirements (from work-at-home job listing):
- Experience handling inbound or outbound calls in a call center environment
- Minimum of 1 year customer service experience
- Computer skills, including navigating multiple open tabs, monitors, systems and processes
- Basic typing skills
- Strong customer service and writing skills
- Empathetic; you connect well with other people and understand the customer’s pain points
- Highly results-oriented; you want your work to make a direct impact on member experience
- Energetic; an upbeat attitude goes a long way in handling interactions with customers
The company offers its work at home customer support professionals the following perks:
Tuition reimbursement, generous 401K match, life as well as long and short-term disability insurance, charitable gift match, adoption assistance, child scholarship program, car seat reimbursement, free AAA membership, employee discounts on products and services, as well as vacation, holiday, sick, bereavement and volunteer time off.
As a work at home overnight customer support rep for AAA Northeast, you will be taking roadside assistance phone calls.
If interested in learning more about this home-based opportunity, please see the original work at home job listing. Good luck!
This work-at-home job not right for you? There’s never been a better time to train online for a home-based career!
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