Higher One is currently hiring part-time work-at-home seasonal customer service in the following U.S. states: CT, FL, NC, CO, TX, GA, MI, IL, IN, and VA. Paid training starts Aug. 26th, 2013. This project will last through mid to late October 2013. You must be at least 18 years old, be eligible to work in the United States, and be available at least 20 hours per week.
The following shifts are available:
12:00 pm to 5:30 pm EST
1:45 pm to 7:30 pm EST
2:15 pm to 8 pm EST
You will be responding to inbound telephone calls and email requests from Higher One account holders and assisting them with questions and issues regarding their accounts.
Requirements (from employment listing):
- 1 to 3 years experience in customer service and/or data entry experience required.
- Good listening skills required.
- Must have excellent oral and written communication skills.
- Must have a professional phone manner and ability to handle customer complaint calls.
- Previous experience working in a bank and/or call center is helpful.
- Bilingual/Spanish speaking a plus.
- BA/BS preferred
Finally, you must have a quiet home office free of background noise, a land line phone, PC, and be able to pass a credit and background check (“Applicant must not have past due or collection items including charge offs, judgments, or liens in excess of $500”).
The company will reimburse all active home-based customer service agents $30 per month for unlimited long distance telephone service. If interested in learning more about this work from home position, please see the original job listing. Good luck!
