American Express is seeking work-at-home customer support leaders in the following areas: Phoenix, Lawrenceville, Jacksonville, Miramar, Salt Lake City, Dallas, Austin, Houston, Memphis, Nashville, New York, Philadelphia, Orlando, and Denver. You must be available to work some evenings and weekends (with shift differential).
You must have a minimum of three years of leadership in a call center environment, and you must have experience utilizing ASPECT/IEX or comparable WFM software. Additionally, you must have a familiarity with Microsoft Office and Avaya CentreVu Supervisor.
Finally, you must have exceptional communication and interpersonal skills, as well as the capability to drive results. Superior written and verbal communication abilities are a must. If interested in learning more about this telecommute opportunity, please see the job listing. Good luck!
