JangoMail is seeking a work-at-home “tech support genius” to join its team. You will be working with prospective and existing customers, answering questions about JangoMail and e-mail marketing in general. You must have superior customer care skills, understand email marketing, have knowledge of HTML and CSS, and be proficient with Windows and MS Office (particularly Word, Access, and Excel).
You can be located anywhere in the U.S., but you must have a quiet home office. You must have an excellent command of English, both written and verbal, and you must have email marketing experience.
Finally, you must enjoy helping people and be capable of teaching technology as you are using it, and you must have experience utilizing SaaS and be able to read SMTP log files. A bit of SQL and API experience is a huge plus, as is an understanding of Web analytics. The right person will be a detail-oriented and organized multitasker with the ability to perform independently.
If interested in this telecommute opportunity, please send a cover letter in the body of an email, and attach a resume in .rtf (Rich Text Format) format. Contact: ajay.goel.hire@us.jangomail.com. Please be detailed about your experience and why you feel you are right for this position in your cover letter. Good luck!
