Express Scripts is hiring work at home patient care advocates in Georgia. These are full-time work at home positions.
The company will provide its home-based employees with all necessary equipment. You must have a quiet home office from which to work.
From the company:
“Handle customer service inquiries from members, providers, physicians, and internal and external clients related to pharmacy benefits. Work to research and resolve problems in a timely manner. Assist members in understanding and maximizing the use of their pharmacy distribution program. Use computerized system to gather information and respond to questions. Document issues and resolutions in a common database. Escalate issues as necessary.”
Qualifications (from work-at-home job listing):
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High school diploma or equivalent
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1-2 years experience in a customer service setting, preferably in a call center environment
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Excellent phone presentation skills and communication skills
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Demonstrated ability to handle challenging customers in a professional manner
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Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions
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General PC knowledge including Microsoft Office and Internet
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Willingness to work a flexible schedule for peak call times
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Must live within a commutable distance of Valdosta, GA
- Must have wired Internet at home with acceptable speed
The company offers its work at home employees a competitive compensation and benefits package which includes medical, dental, and vision insurance; life insurance; paid time off; tuition assistance; and a company-matched 401K.
If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck!
