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Asurion is currently hiring part-time work-at-home customer service agents in many U.S. states. These are employee positions (not 1099). You will have a set schedule and earn an hourly wage, and you will receive paid training. Support will be available whenever needed.
You will be taking inbound phone calls from customers regarding wireless handset insurance claims, repair facilitation, or roadside assistance. Evenings and weekends will be required.
You must have a quiet, distraction-free office from which to work.
Qualifications (from job listing):
- At least 1 year of call center experience
- Excellent customer service and communication skills
- PC literacy (Windows, web navigation) and 25 WPM typing skills
Required equipment (from job listing):
- PC running Windows 7/Windows XP/Vista with sound card, headset jack or external speakers, 10/100 Ethernet and at least two USB 2.0 ports. Processor speed, space requirements and other specifications can be found at AsurionForceAtHome.com.
- High-speed, hard-wired broadband internet connection (see below for details)
- Corded phone connected directly to your hard-wired analog phone line
- In addition, you must be able to disable voicemail, call waiting and/or an answering machine during your scheduled work time.)
- Telephone headset with noise-canceling amplifier and microphone
- Headset with USB adaptor and microphone capable of plugging into your computer
- Broadband Internet Access
If interested in this home-based position, please see the original employment listing on the company’s website.
