Support.com is currently hiring work at home chat support agents in the U.S. Compensation is $10.25 per hour, and the company offers a generous benefits package which includes medical, dental, vision, an employee stock purchase plan, 401K, and more. Training is paid.
Skills Required (from work-at-home job listing):
- Excellent written and oral communication skills
- Ability to interpret a flow chart to deliver a work process
- Ability to learn new technical concepts quickly
- Communicate technical directions over the phone to inexperienced computer users
- Excellent customer interaction skills
- Strong organizational and multitasking skills
- Ability to problem-solve
- Ability to follow written instructions
- Type 30 to 40 words per minute
Qualifications (from job listing):
- Minimum of 1 year experience setting up home networks (or equivalent technical training)
- Minimum of 1 year experience setting up home printers (or equivalent technical training)
- 1 year of related experience in a customer service environment
- Understanding of wired and wireless home networks using multiple network technologies such as cable modems, routers, printers, etc. (DNS, DHCP, WAN, LAN, TCP/IP, Port Forwarding)
- Successfully pass our technical test and complete our interview process
- Pass an extensive background check
If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck!