Nordstrom is seeking work at home customer service agents in Pennsylvania. You will be providing superior customer support via phone, chat, and email. Shift schedules vary, but will include one weekend shift per week.
Outstanding verbal and written communication abilities are required. Six months of retail sales experience is preferred, but not required.
Requirements (from work-at-home employment listing) include:
- Must be able to score successfully on a two skills assessments.
- Successfully complete required online training class.
- Ability to work a set schedule, with required overtime as business needs.
- Ability to manage own performance and work independently.
- Able to work in a fast pace environment and demonstrate a high sense of urgency.
- Demonstrated conflict management skills and the ability to maintain a positive and professional composure.
- Ability to work unplanned hours, possible overtime, during peak hours and severe weather.
- Understanding of computer systems, with the ability to troubleshoot technical issues with minimal assistance.
You must have an up-to-date computer and hard-wired high-speed Internet service, and you must have a quiet and distraction-free home office from which to work.
The company offers a generous benefits package, which includes: health, vision and dental coverage, a merchandise discount, an employer-matched 401K, a profit-sharing plan, and more.
If interested in this home-based position, please see the job listing. Good luck!
