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Teleperformance is seeking work at home tech customer support agents in Columbus, Ohio. You must be 18 years old, and you must have your high school diploma or its equivalent. Customer service experience is preferred, but not required.
Further Requirements (from work-at-home employment listing):
- Type 25 wpm
- Proven oral and written communication skills
- Must have flexible availability
- Ability to use Windows operating systems
- Demonstrate a high sense of urgency
- Keen sense of attention to detail
- Taking the initiative.
- Possess a high level of professionalism
- Must have understanding of communication (video, data, and voice) networking components, PC Hardware/Software and Operating Systems.
- One year of Technical Support & Network service experience in a related field preferred.
- Knowledge of the Microsoft Office Products
- Experience in overcoming difficulties
- Logical problem solving skills.
- Understand and empathize with customers
- Previous technical computer experience
- Must have knowledge of basic computer OS
You must be able to pass all background checks and screenings prior to hire.
You will be answering customer questions, troubleshooting issues, and utilizing customer retention techniques when necessary. If interested in this telecommute opportunity, please see the original job listing. Good luck!
