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Duluth Trading Co. is hiring home-based customer service agents in Wisconsin. As a work at home customer support agent, you will be responsible for answering inbound calls and entering customer orders into the company’s database.
Requirements (from work-at-home job listing):
- Strong communication skills that equate to professional and pleasant phone calls with our customer
- Organized, self-motivated, accurate, detail oriented, and ability to handle multiple tasks
- Computer proficiency with the ability to toggle through systems and navigate through web pages.
- Ability to type a minimum of 40 wpm
- Previous inbound call center or related customer service experience a plus
Home Office Requirements (from listing):
- Dedicated high-speed internet provided by a cable or DSL provider required. Wireless broadband or satellite broadband does not meet Duluth Trading Company requirements. The internet connection must be in the same physical location as your home office (desk & computer).
- A land-line phone without call waiting is required. Cellular or satellite phone service does not meet Duluth Trading Company requirements.
- A quiet work area with no interruptions or distracting background noise
- Knowledge and ability to navigate a laptop and troubleshoot basic technical issues
- This work from home option is generally available to individuals who reside more than 30 miles from our Belleville call center.
You must be able to attend onsite training at one of the company’s locations prior to working from home. Training will take place for two weeks. There is an upcoming training session on November 9th.
If interested in this work at home job opportunity, please see the original home-based employment listing. Good luck!
