ADT is hiring work at home customer service jobs in the following U.S states: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, North Dakota, Oklahoma, South Dakota, Texas, and Virginia, Irving, Knoxville and Jacksonville.
Many different schedules are available for these work at home customer service positions.
From the company:
“A Customer Service Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. This role is a pivotal part of our noble purpose to help save lives and is the first step in helping protect our customers when an alarm signal is received.”
Requirements (from work-at-home job listing):
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High school diploma or equivalent required
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Minimum of six (6) months of customer service experience required
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Ability to be licensed in multiple states
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Technical aptitude, problem solving skills and ability to prioritize multiple items at once
Duties (from listing):
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Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
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Paying attention to detail while documenting alarm handling procedures within the alarm screens.
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Completing alarm processing in accordance with departmental procedures.
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Providing alarm reset instructions and basic troubleshooting to customers during outbound alarm calls and inbound alarm call backs.
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Receiving inbound calls related to alarm call back inquires.
All training for these work at home customer service jobs takes place online.
The company offers its home-based employees the following benefits: medical, dental, vision, a 401K with match, and more!
If interested in learning more, please see the original home-based employment listing.
This work-at-home job not right for you? Maybe it’s time to start a home business!
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