American Express is seeking work-at-home consumer travel counselors in Portland, OR and Seattle, WA. You must live within one of the following counties: Columbia County, OR; Multnomah County, OR; Washington County, OR; Yamhill County, OR; Clark County, WA; Skamania County, WA; King County, WA; Snohomish County, WA; or Pierce County, WA.
Additionally, you must be available to work between the hours of 3:00 a.m. and 10:00 p.m. PT, Monday to Sunday (7 days per week). Other requirements (from job listing):
- Minimum of 3 years recent experience selling domestic and international travel services
- Strong international air booking experience is required; in combination with car and hotel is highly preferred
- Computer reservations experience required; Sabre is preferred
- Extensive domestic and international destination knowledge, including knowledge of emerging destinations
- Exceptional communication skills, delighting the customer with every single interaction
- Passion for serving customers with proactive solutions
- Effective strong consultative selling skills and the ability to listen to the customers’ needs
- Ability to remain cool under pressure and successfully multi-task while developing rapport with customers is essential
- Must be resourceful and capable of using the Internet effectively, to research destinations
- Have a can do attitude, curiosity, and a healthy competitiveness
- Adapt to an ever changing environment and being resilient
- Previous call center experience is preferred
- Ability to work flexible shifts including nights and weekends is essential
If interested in learning more about this work-from-home opportunity, please see the job listing. Good luck!