American Express Home-Based Travel Counselor Jobs

American Express is seeking home-based travel counselors across the United States to provide travel services to its card members.  These are full-time telecommute opportunities.

The salary is competitive, and the company provides a generous benefits package, which includes health, dental, vision, vacation, 401K, and more.

Qualifications (from home-based job listing):

• Minimum of 3 year recent experience selling domestic and international travel services
• Strong international air booking experience is required; in combination with car and hotel highly preferred
• Computer reservations experience required, Sabre is preferred
• Extensive domestic and international destination knowledge, including knowledge of emerging destinations
• Exceptional communication skills, delighting the customer with every single interaction
• Passion for serving customers with proactive solutions
• Effective strong consultative selling skills and the ability to listen to the customers’ needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
• Ability to remain cool under pressure and successfully multi-task while developing rapport with customers is essential
• Must be resourceful and capable of using the Internet effectively, to research destinations
• Have a can do attitude, curiosity and a healthy competitiveness
• Adapt to an ever changing environment and being resilient
• Previous call center experience is preferred
• Ability to work flexible shifts including nights and weekends is essential
• Candidates must be available to work day, evenings and weekend shifts.

Internet service must be DSL or Cable (no wireless or satellite ISPs allowed). Internet and phone lines must be dedicated. You must be eligible to work in the U.S.

You must be available to work days, evenings, and weekend shifts. If interested in this work-at-home opportunity, please see the original employment listing. Good luck!