Holland America Line is again hiring home-based reservations agents in Washington State, Oregon, Colorado, and Nevada. You will train and work from home for this home-based role.
From the company:
“As a work at home reservation sales agent I for Holland America Line, you will respond to a variety of inbound calls from travel professionals and consumers. You will utilize your superior customer service skills to build rapport, as well as recommend and book cruises, land and sea journeys, and options.”
Requirements (from work-at-home job listing):
- Must have access to high-speed broadband internet for business line connection.
- Must reside in Washington State, Oregon, Colorado, or Nevada. Must also have dedicated, quiet workspace in place of residence.
- Provide quality customer service on all calls
- Self-motivated by personal performance, self-starter, and quick learner
- Ability to work independently and meet performance metrics, adherence and availability requirements
- Excellent communication and listening skills required
- Outstanding problem solving and decision making skills
- Must be detail oriented with excellent organizational skills
- Proficiency with Microsoft Office products, Outlook, website navigation and performance of keyword searches, ability to distinguish colors in reservations computer system
- Previous sales or customer service experience required. Preferably in the travel or hospitality industry
- Flexibility of scheduling to work overtime, evenings until 7 pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require
Compensation for this home-based position is competitive.
Benefits (from job listing):
- Time off benefits – 8 paid holidays, paid vacation and paid sick time
- Travel – Generous Cruise and Travel Privileges for you and your family
- Health – Complete benefit plans including medical, dental, vision and flexible spending accounts
- Wellness – Health and wellness programs include discounted health benefits and memberships
- Tuition Reimbursement – Up to 80% with a maximum of $2000 per fiscal year
- 401(k) – Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service
- Profit Sharing Plan – Eligible after 1 year of service
- Employee Stock Purchase Plan – Discount on Carnival Corporation stock
- Training – In-house Discover University courses on professional development
- Rewards & Incentives – Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores
If interested in this work at home reservations position, please see the original home-based employment listing. Good luck!
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