Holland America Line is hiring work at home reservations agents in many U.S. states! Training for these home-based positions will take place online.
From the company:
“As a Work at Home Reservations Sales Agent I for Holland America Line, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options.”
Requirements (from work-at-home job listing):
- Must have access to high speed broadband internet, Comcast preferred. DSL is not compatible with our systems at this time.
- Must reside in qualifying U.S. state, and must have dedicated, quiet workspace in place of residence.
- Provide quality customer service on all calls
- Self-motivated by personal performance, self-starter and quick learner
- Ability to work independently and meet performance metrics, adherence and availability requirements
- Excellent communication and listening skills required
- Outstanding problem solving and decision making skills
- Must be detail oriented with excellent organizational skills
- Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system
- Previous sales or customer service experience required. Preferably in the travel or hospitality industry
- Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require
These work at home reservations positions are year-round.
The company offers its remote employees health, dental, vision, 401K, profit sharing, stock purchase options, tuition reimbursement, and more!
If you’re interested in this home-based opportunity, please see the original work at home employment listing. Good luck!
