AppleCare is seeking work-at-home iTunes Chat advisors to assist customers. You will be assisting customers with issues, handling account and product inquiries, addressing hardware and software issues, and escalating issues, as needed, through appropriate channels. You must be organized and able to multitask when necessary. Additionally, you must have a quiet home office, high-speed Internet, … [Read more...]
Work-at-Home: Apple Hiring At-Home Customer Service
August 31, 2011 By
Apple is hiring work-at-home AppleCare advisors again! You must be able to commit to a varied shift on a seven-day schedule, including some nights and weekends. The best candidates will have some previous tech customer service experience.You must have excellent troubleshooting skills, as well as superior written and verbal communication skills. Additionally, you must have technical aptitude … [Read more...]