Work at Home: American Express Hiring Collections Agents

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Work at Home American Express

American Express is hiring work at home collection specialists in the following U.S. states: Alabama , Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

These are full-time work at home positions. You must have a quiet home office, free of distraction and background noise.

From the company:

“If you are passionate about providing superior service, driving results and working for a world-class global brand, then the American Express Home Based Servicing (HBS) Collections Specialist position may be an ideal fit for you. Join a global brand recognized as a Top 100 Remote Work Company (FlexJobs) and an 8x Customer Service Award Winner (JD Power).”

Requirements (from work-at-home job listing): 

  • A top performer with a proven track record of success
  • An individual with both a competitive and strong will to win attitude
  • Minimum 1 year experience in a consultative client facing environment
  • Proven problem solving and decision making
  • Strong oral communication skills
  • Demonstrated resiliency in a fast paced, metrics driven environment
  • Extremely adaptable in a changing environment
  • Proficiency in MS Office environment
  • High school diploma or equivalent required
Preferred Qualifications:
  • Experience working from a home office as part of a virtual team
  • Commercial and consumer sales experience
  • Financial services/collections and/or risk industry experience
  • Bachelor’s degree

The company will cover all Internet and phone service monthly fees and connection costs for its work at home agents.

American Express provides its work at home employees a competitive hourly base pay, as well as an uncapped monthly bonus potential.

Finally, all home-based employees are provided medical, dental, and vision; tuition reimbursement; retirement programs; and more!

If interested in learning more about this remote position, please see the original work at home employment listing. Good luck!