Xerox is hiring home-based service delivery VPs in the following U.S. states: Oregon, Kentucky, Washington, Missouri, Tennessee, Texas, and Arizona.
These are 100% home-based positions.
From the company:
“Xerox is the world’s leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business.”
Requirements (from work-at-home job listing):
- Respected thought leader in their domain with strong relationships with internal constituents, customers and partners
- Operational excellence and services leadership
- Results oriented with track record of building efficient delivery models
- Customer oriented leader with a high level of credibility
- Experience with matrix management leading through influence
- Strong sponsorship internally with Services and with Corporate leaders
Primary Metrics
- Year over year improvement in operational efficiencies
- SLAs
- Grow Capability position as a market leader
Experience Required
- A minimum of 10 years of demonstrated experience leading and managing a regional delivery organization within the services business, preferably the last 3-5 years within a specific function such as customer care, BPO, F&A, ITO, HRO.
- Proven leadership ability to recruit, attract, retain and manage a team of direct reports and an employee population of 2,000 employees
- A proven track record of executing large scale migration of U.S. workforce to international offshore locations
- A track record of reducing costs, managing risks and delivering against SLAs within a matrixed environment leveraging technology and human capital
- Position requires international experience for both U.S. and international based clients
- Strong business analytics and financial acumen
- An excellent reputation of partnering with other service providers and practices; including various internal practice areas
- Strong customer references; a successful record of managing and enhancing client relationships to ensure client satisfaction
- Subject matter expertise in outsourcing solutions, business process redesign, innovative solutions, and organizational transformation Education
- An undergraduate degree is required, and an advanced degree is desirable.
In this home-based role, you will be performing a variety of functions, including the following: reducing costs, managing risks, delivering against service-level agreements, reviewing deals, insuring due diligence and a transparent delivery, and more.
If interested in this work at home position, please see the original home-based job listing. Good luck!
