American Express is again hiring work at home customer service professionals in the U.S. Specifically, the company is hiring home-based customer support in the following states:
Alabama , Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
From the company:
“If you are passionate about providing superior service to small business customers, driving results and working for a world-class global brand, then the American Express Home Based Servicing (HBS) Customer Care Professional position may be an ideal fit for you.”
Qualifications (from work-at-home job listing):
- Customer service experience required, in an environment that includes but is not limited to:
- Working within or owning a small business
- VIP or Elite customer experience
- Banking/Financial Industry
- Hotel/Hospitality Front Desk or Sales
- Retention specialists
- Retail Sales/Corporate Sales/B2B sales/Account Management
- High school diploma or equivalent required. Bachelor’s degree preferred; Education benefits available
- Demonstrated passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
- Able to work in a consultative environment, build rapport, inspire confidence, be resilient and enhance the customer experience
- Able to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment
- Independent, creative, and timely with the ability to not only solve the business customer’s problem but think outside of the box and go the extra mile to prevent future issues
- Experience working from a home office as part of a virtual team is preferred
You must have a quiet home office without background noise and distractions for this work at home position.
Work at home schedules are full-time (40 hours per week) and fixed. A weekend shift and some holidays are required.
You must have reliable high-speed Internet – DSL or cable – and you must have a dedicated and separate landline phone (No VoIP).
This is a super work at home opportunity with an established, respected company. If you’re interested in learning more about this telecommute position, please visit the original work at home employment opportunity!
For a huge list of home business ideas and extra income opportunities, see my post: 42 Best Money-Making and Extra Cash Opportunities!
