Fitness company WHOOP is hiring home-based customer support reps in the U.S. Hours for this work at home position are 3:00 p.m. to 11:00 p.m. EST (adjust for your time zone).
In this home-based customer support position, you will be reviewing emails and resolving customer issues in a timely fashion.
From the company:
“WHOOP is seeking a member service professional who loves supporting communities, and geeks out on identifying underlying issues. These could range from hardware challenges with the WHOOP Strap to software problems with the App to analytical questions about the user’s data. As a Member Services Representative at WHOOP, your first responsibility will be to field, troubleshoot, and resolve issues that arise in our user base.”
Requirements (from work-at-home job listing):
- Excellent written and oral communication skills
- Ability to diagnose and solve problems
- Remain calm, professional, and communicative under pressure and events and impact the customer
- Proven track record of analyzing information, troubleshooting problems, and resolving or escalating issues as needed
- Positive attitude and high energy performer
- Ability to thrive in a dynamic, fast-paced, team-based environment
- Ability to flourish within a startup environment and adapt to change
Home-based customer support reps will be utilizing Zendesk to perform duties.
If interested in learning more about this remote job opportunity, please see the original work at home employment listing. Good luck!
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