Eagle Tele-Services is hiring home-based roadside assistance agents in VA, NC, SC, FL, AL & TN. Weekend, evening, and overnight shifts are available.
Bonuses are available for full-time roadside assistance agents with excellent performance.
From the company:
“Our company is focused on offering potential and current customers high-quality roadside support, as we begin to make a name for ourselves amongst our competitors. Eagle is a full-service customer response center providing the North American commercial trucking industry with continuous after hour road service.”
Requirements (from work-at-home job listing):
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Must be able to consistently type at a minimum rate of 40 words per minute.
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Must possess superior verbal and written communication skills.
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1-2 years customer service experience preferred.
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Problem solving mentality.
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Superior reading skills & meticulous attention to detail.
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Candidates must be fluent in English.
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Self managing work ethic.
Responsibilities (from listing):
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Quickly pinpointing breakdown locations within the U.S and Canada using various mapping tools.
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Finding breakdown locations with minimal information.
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Interacting with fleets, servicing dealers and technicians on the phone and via email.
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Coordinating with the above parties to provide tire replacements for broken down commercial vehicles.
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Following detailed customer profiles to ensure product replacement accuracy and fleet satisfaction.
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Quickly learning customer specifications to quickly and efficiently answer ERS requests.
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Answering technician and fleet inquiries about products, breakdown ETA’s, and miscellaneous information.
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Data entry of critical pieces of information received verbally via telephone.
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Verifying tire sizes and all breakdown data prior to transmitting information to tire shops.
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Catching errors and noteworthy details within large bodies of text.
The company provides its home-based roadside assistance agents the following benefits: flexible shifts, plenty of overtime availability, 85% paid health insurance for full-time employees, dental and vision insurance, and a 401K.
If interested in learning more about these work at home positions, please see the original remote employment listing. Good luck!
This work at home job not right for you? There’s never been a better time to start your own home business!
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