Hilton Hotels is hiring part-time home-based sales and customer service agents in the following states: Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming.
Hours for these home-based sales and customer service jobs are 16 to 24 per week.
You must have a quiet home office, free of distractions.
From the company:
“In this role, you will engage directly with Hilton guests as a specialist in sales/reservations and customer service. The Guest Engagement Specialist is a work from home role within Hilton’s Reservation sales and customer support team and is perfect for someone with strong communications skills that can easily switch focus from solving problems to selling Hilton.”
Requirements (from work-at-home job listing):
- You think and act independently, use good judgment, and build rapport with customers.
- You deliver great customer experiences, thrive in a virtual environment, and are invigorated by constant personal interaction.
- You are willing to learn and embrace Hilton values and HRCC tenets, which guide our unique style of service.
- You take ownership, are accountable, and take initiative.
- You are high-energy, positive, and have excellent communication and active listening skills, including speaking, reading, and writing fluently in English.
- You possess strong sales and service skills and can influence customers.
- You have the ability to support a flexible working schedule.
- You can set up job related computer equipment, run various computer programs, troubleshoot, and fix issues independently. You are accountable for downtime related to technology issues and report outages in a timely manner.
Minimum Qualifications and Experience (from listing):
- High School Diploma/GED
- Three (3) years’ job experience in a consultative customer service oriented and/or sales role
- One (1) year of successfully meeting specific metrics/goals in a performance-driven role, including high customer satisfaction scores, negotiating, overcoming objections, and/or up-selling and cross-selling
Training for these home-based sales and customer service positions will take place online. Prior experience in the hospitality industry is a definite plus.
From the company:
“You will serve as the first point of contact answering inbound calls from our customers. You will have conversations with our customers to understand their needs, answer questions, and provide personalized solutions. This means being able to perform various roles, based on training provided.”
If interested in learning more about this work at home opportunity, please see the original work at home employment listing. Good luck!
Prefer to work for yourself? Check out my earlier post: 10 Awesome Home Business Opportunities for Moms!
