SilkRoad Hiring Work at Home Customer Service Professionals

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SilkRoad is seeking work at home dedicated customer service professionals.  This can be a virtual, work from home opportunity.  Although the company is located in Illinois, it appears this position is available anywhere in the U.S.

According to the job listing, SilkRoad was “the proud recipient of the Glassdoor Employees’ Choice “Best Places to Work” in 2014!”

Requirements (from work-at-home job listing):

  • Administrative and/or implementation knowledge of SilkRoad LifeSuite products strongly preferred.
  • Demonstrated ability to work independently with minimal supervision, and also in a team environment.
  • Strong organizational and excellent follow-up skills with attention to detail; proactively communicates status of issues to customers.
  • Excellent judgment and problem solving skills.
  • Teaching-oriented skills with the ambition and drive to help others.
  • Ability to rapidly acquire a thorough knowledge of company products.
  • Strong professional customer orientation with excellent work ethic and dedication.
  • Proficient with computer software and MS Office applications, including Word, Power Point and Excel.
  • Familiarity with HTML and/or JavaScript preferred.

Required Experience (from job listing)

  • Bachelor’s degree in Business, Human Resources, or related field preferred.
  • Minimum of 2 years of consulting and or customer management experience.
  • Talent Management or Human Resources experience preferred.
  • SPHR/PHR certification preferred;
  • Willing to travel domestically up to 15% of the time.

This is a full-time position. If interested in this telecommute opportunity, please see the original work at home  employment listing. Good luck!