Amazon.com is hiring full-time work at home Amazon seller support associates for 6-month contracts. These are temporary home-based positions in Arizona, Washington, Minnesota, and North Dakota.
From the company:
“The Selling Partner Support Associate acts as the primary interface between Amazon and our business partners. The Selling Partner Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Selling Partner Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.”
Requirements (from work-at-home job listing):
BASIC QUALIFICATIONS
· Language: Fluent English
· 6 + months experience within a customer service /contact center environment would be an advantage.
· Demonstrated desire to expand skills into new areas.
· Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
· Business acumen in areas of e-commerce and retail is advantageous.
· Process improvement awareness and experience.
· Enthusiasm and strong self-motivation.
· Strong prioritization and time management skills, with a high degree of flexibility.
· Ability to embrace constant change with flexibility and good grace.
· Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
· Demonstrates effective communication, composure, and professional attitude
– Must have (or be able to obtain) high speed internet with up to 5Mb download and 1Mb upload (must be installed before you can start)
– Must have a separate means of communication in case of emergency and/or system issues
(Example: personal cell phone or landline)
– Must be willing to adhere and uphold Amazon’s policy on confidentiality
Preferred Qualifications:
· Exemplary performance record, particularly with regard to quality & productivity.
· Desired skill-sets include MS Office Application, Excel and Internet Explorer / Mozilla Firefox.
If interested in this work at home Amazon seller support opportunity, please see the original home-based employment listing. Good luck!
This job not right for you? Maybe it’s time to start your own home business!
